How do I place an order?

That’s easy! Just find the product or service that appeals to you, complete the necessary information, and upload any documents that we will need to fill your order. Once complete, you may add your purchases to your shopping cart. We recommend creating an account so that you can track previous purchases.

What is the difference between first class and standard class mail?

There are three differences:

  • First class hits in 3-6 business days from the time your mail is sent out. Standard class mail can take anywhere from 1-3 weeks (typically hits in 7-10 days)
  • If your mail is undeliverable: First class mailers will be sent back to you so you can update your list, Standard class mailers will not.
  • First class mailers cost $0.17 /letter more than standard class.
What is your turnaround time?

You will receive a proof of your mailer within 24 hours of placing your order. Once you have approved your proof, your mail will be sent out in the following 2-3 business days.

For Batch Skip Tracing, List Scrubbing, Super Lead List Generator services, expect your order to be turned around within 24 hours.

How do I upload my lead list?

You can either upload your list when you place your order on the “Check out Page” or in your account under your “Orders”. We accept xls. and csv. Formats. Download our Lead List Template to avoid any delays in the process.

Batching vs Mailing

“Batching” is splitting your list into smaller sections to mail to. For example you could break your list of 5000 leads into two batches of 2500 or four batches of 1250.

Don’t confuse this with “Mailings”. Mailings refers to the same list getting multiple mailers. For example, if your list of 5000 leads is on a 3-mailer campaign, then each lead will receive 3 letters totalling 15000 mailers.

So…batching breaks up your list into smaller bites and mailings are the number of letters you want each person on your list to get.

How do I remove people from my list on a multi-touch campaign?

When you place an order for a multi-touch campaign, we will share a google sheet with your list on it. During the campaign you may remove leads from this list and we will pull the most up-to-date list for each mailer. At the end of the campaign you will be refunded for any unused mailers.

How will I know when my order has been completed?

You will receive email updates throughout the process so you know where your products/services are in queue. Specifically,you will hear from us 1.) when your proof has been completed, 2.) when you order is “In Production” and 3.) once your order has been “Mailed”.